We take great pride in the level of customer service we provide to all of our corporate travel clients during every interaction.
Whether you’re making business travel reservations first thing in the morning, or you’re calling in after hours – you will receive only the very best in customer service from our corporate travel agents.
No matter what time you call, you are guaranteed to speak with a CorpTrav employee agent. Our experienced agents are staffed 24 hours a day, 7 days a week, 365 days a year and are never outsourced.
“I wanted to ensure Alice gets proper recognition for her superb efforts on an extremely difficult and ever-changing travel schedule for one of our Managing Partners. He has been on a 3 week plus around the world trip. His travel plans are extensive and literally changing every day. Alice has been instrumental in making this happen. We have changed his travel at least a dozen times and she has accommodated and carried out every request. We are ever so grateful. Please extend our gratitude and satisfaction in her amazing customer service.” — Wendy, Project Manager, Global Financial Firm
“You all are sensational there at CorpTrav – great customer service all the time – always a pleasure to talk with, too! — Crowley, Digital Sports Media Company
“Sylvie, this past weekend I had 14 customers that ended up getting cancelled due to the HUGE snowstorm we had. I am emailing you to let you know that every single agent that I spoke to did an AWESOME JOB assisting me! I am so THANKFUL for each and every person at CorpTrav!! The knowledge, speedy service, friendliness and the great job that every person provides!” — Jackie, Coordinator , Diagnostic Systems Manufacturer
“Liz, I finally made it back. Could you please pass along how much I appreciated your company’s help? All of y’all were extremely helpful navigating a confusing and exhausting experience. Thanks again and I look forward to using y’all in the future.” — Doug, MD, Medical Organization for Surgeons
“Sandy, I can’t tell you how much I appreciate you and your consistent willingness to help me with every single business travel need our office generates! My success is fully reliant on you and I can’t imagine what I would do without you!! Thank you for being reliable, consistent, and knowledgeable in your field. You are a superstar!!” — Debra, Executive Services Manager, Television Broadcasting Company
“I want to recognize the exceptional efforts and professionalism on the part of Candy… With [her] persistence and overwhelming patience, I was able to secure the proper bookings without any frustration. My satisfaction and gratitude should also be extended to EVERYONE at CorpTrav… everybody there consistently demonstrates extraordinary talent, knowledge and just generally helps make my job that much easier with the ‘always-courteous’ communication I receive.” — Peter, Manager, Global Pharmaceutical Company
“Corey has consistently been an amazing support. I’ve been working with her for seven years and she has a great attitude, plus is very efficient. She always comes up with good solutions when there are tricky business travel situations and is so patient. There are a lot of great people on the staff there.” — Jen, Manager-Staffing Coordination, S&P 500 Visual Computing Technologies Firm
“Alice is a stellar customer service person, impressive and appreciated for her willingness to go above and beyond.” — Tabitha, Executive Assistant, Large Independent Exploration and Production Company
“I missed my connection due to weather and when I called CorpTrav, [Jon] was able to secure me the last seat on the last flight to my destination quickly and efficiently. My business travel plans stayed on time and it saved me a lot of trouble.” — Brian, Site Engineer, International Dredging Contractor
“[Our company] has used CorpTrav for a number of years and we’ve always received excellent service. Due to the recent snowstorm, one of our most important international clients missed a connecting flight and became stranded. Alex was able to work some unbelievable magic and ended up producing a solution to get our client to their destination in Africa. Both the client and [our company] are extremely thankful for the excellent work. I don’t know what we would have done without her!” — Charles, Director, Intelligence Technology Company
“Thank you very much for the prompt follow up and for taking care of this for us. We really appreciate it. Also – Alice is wonderful! Every time I call…– I know I’m going to be taken care of wonderfully! She is a gem – and you are very lucky to have her!!” — Janine, Administrative Assistant, Global Financial Services Firm
“I really appreciate your help and patience! I continue to have nothing but positive experiences with CorpTrav.” — Darryl, Vice President, Human Resources, Global Manufacturer
“Over the past few months I have had several interactions with Adriana. Every single interaction has been nothing but a pleasure. She has been so professional, helpful, kind, and has gone above and beyond to make sure that my business travel arrangements were taken care of. I know that she has been so extremely busy making travel arrangements for so many of us. At the same time she has been so quick to respond to requests. I truly appreciate her and the way she does her job.” — Rochelle, Account Manager, Global Pharmaceutical Company
“… really appreciate Aeryn’s professionalism, exceptionally quick assistance, and her ability to make seemingly impossible corporate travel situations possible. Abby is always friendly and a joy to work with.” — Rhonda, Office Manager, Mid-Size Engineering Firm
“The management and corporate travel agents at CorpTrav are extremely competent and provide tutorials/instructions and personal attention to making sure all goes smoothly with new clients.” — Connie, Private Equity Fund Management