VIP Services

Although each company employee receives the highest level of attention, VIP travelers receive additional services and a higher level of attention by specially trained consultants.  VIP profiles are flagged as such within our system and reservations are highlighted to identify VIP status.  VIP reservations are reviewed a minimum of three times by at least two individuals to ensure quality.  VIP agents provide the highest services and manage:

• Itinerary checks 24 hours before departure for changes
• Limousine service to and from the airport
• Global monitoring of flight status and advisement on changes
• Status matches
• Access to CorpTrav’s airline partner’s Executive Connections Desks
• Revalidating e-tickets during weather situations
• Sending itineraries to airlines to unblock premium seats
• Working with hotels to obtain rooms when hotels are sold out
• Car delivery or limousine service for travelers using corporate jets
• Personal travel arrangements, including reservations and destination research

CorpTrav also offers our clients “Concierge Services” including but not limited to features such as:

• Restaurant reservations
• Tee times
• Floral services
• Exotic automobile rentals
• Meet & greet services
• Tour arrangements
• Sightseeing information
• Theater tickets
• Chartered flights

CorpTrav’s Concierge Services offering is developed specifically for the end user on a case-by-case basis.  We are eager to learn more about your needs in this area and are happy to customize a service plan to best meet your organization’s VIP individualized needs.